01
Email the request
The main channel. Send the holder details and your policy or MC number, and attach the broker setup packet if they specified endorsements.
Email the COI desk and keep rolling.
Email the certificate holder details and the ACORD form typically goes out the same business day — directly to the broker, shipper, or facility that asked for it.
- Priority turnaround
- Additional insured
- Sent to your broker
What it is
The document that releases the load
A certificate of insurance is a one-page summary — usually an ACORD 25 — proving your coverage is active and listing your limits, policy numbers, effective dates, and carrier. It is not the policy itself, and it does not change coverage.
Brokers, shippers, warehouses, and terminals require one before they tender freight or let you on the property. If a COI is late, your truck sits. That is why we run certificates as its own department with its own request inbox rather than folding it into general service.
Certificates (COI)
Main: Ext. 1203
How to request
Two ways to send it
Certificate requests are handled in writing so the holder details are on the record. Include the certificate holder legal name and mailing address exactly as the broker wrote it.
02
Send it on WhatsApp
Photograph the broker requirement sheet and send it over. We confirm receipt and give the certificate priority turnaround.
Include this
What we need from you
Missing holder details are the number one reason a certificate gets reissued.
- 01 Certificate holder legal name
- 02 Certificate holder mailing address
- 03 Your policy number or MC / USDOT number
- 04 Whether additional insured status is required
- 05 Whether a waiver of subrogation is required
- 06 Any specific limits the broker demands
- 07 Where to send it — email address or fax
- 08 Deadline, if the load is waiting
Broker requirements
What shippers usually demand
01
Additional insured
Extends your liability coverage to the broker or shipper for claims arising from your operations. Standard on most broker setup packets and issued at no cost.
02
Waiver of subrogation
Stops your insurer from pursuing the broker after paying a claim. Frequently required by larger shippers and warehouse operators.
03
Cargo limit verification
Most brokers will not tender under $100,000 in cargo. High-value electronics, pharma, and auto-hauling routinely require more.
04
Primary and non-contributory
Language stating your policy pays first, before the broker own coverage. Common on national shipper contracts.
Need one now
Email the certificates desk and keep the truck moving.
Priority issuance, in English or Spanish, sent directly to whoever asked for it.
(713) 904-4970 · insurance@truckingservice.net